Terms & Conditions

Account and Registration Obligations

Your Information is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any e-mail feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of your account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or Password.oksir.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password you should notify us by contacting us immediately through the address provided below. If oksir.com has reason to believe that there is likely to be a breach of security or misuse of the oksir.com Site, we may require you to change your password or we may suspend your account without any liability to Oksir.com.

You also agree to:

  1. Provide true, accurate, current and complete information about yourself as prompted by oksir.com's registration form (such information being the "Registration Data")
  2. Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if Oksir.com has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, Oksir.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.

Cancellation by oksir.com

Please note that there may be certain services that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any service for any reason Inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.

Cancellations by the customer

In case we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. On cancellation of an order after it has been processed / approved by Oksir.com , the cancellation charges will become applicable @ flat rate of 5% of the order value. Oksir.com has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Oksir.com and accept Oksir.com decision regarding the cancellation. once service provided amount cannot be returned. Nothing herein will prevent you from returning the product pursuant to rights available to you under applicable law.

Third Party services

PLEASE NOTE: Along with the other terms and conditions these additional terms are applicable in case you have got any services not covered by Oksir.com and its group companies. In other words these additional terms and conditions are applicable in case you buy services sold on Oksir.com by third party vendors.

You understand and agree that there may be certain products, which will be sold on the Site by third party vendors ("Vendors"). Oksir.com may not be able to control the transactions or the acts and omissions of the Vendors in such transactions. When you buy such products from Vendors on the Site the following additional terms and conditions will become applicable:

Oksir.com is not responsible for any non-performance or breach of any contract entered into between you and the Vendor. Oksir.com cannot and does not guarantee that the Vendors will perform any transaction concluded on the Site.

Oksir.com does not make any representation or warranty as to the attributes (such as quality, worth, marketability etc.) of the items or services proposed to be sold on the Site by the Vendor. In particular,Oksir.com does not implicitly or explicitly support or endorse the sale of any items or services on the Site. Oksir.com accepts no liability for any errors or omissions, whether on behalf of itself or third parties.

You release and indemnify Oksir.com and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Vendors on the Site and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, Oksir.com cannot control the information provided by other Vendors, which is made available on the Site. You may find other Vendor"s information to be offensive, harmful, inaccurate, or deceptive. Please use caution, common sense, and practice safe trading when using the Site. Please note that there are also risks of dealing with foreign nationals, underage persons or people acting under false pretense.

All other terms and conditions of this User Agreement are applicable to such transactions.

Credit Card Details

You agree, understand and confirm that the credit card details provided by you for availing of services on Oksir.com will be correct and accurate and you shall not use the credit card which is not lawfully owned by you. I.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to Oksir.com . Further the said information will not be utilized and shared by Oksir.com with any of the third parties unless required by law, regulation or court order. Oksir.com will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.

If your order is not processed refund of Credit Card will be processed automatically from the banker on 14th day after the transaction.

Credit Card Documentation

Any product purchased from Oksir.comthrough Credit Card, we will be requiring the credit card front copy and the photo id proof. If any other person"s credit card has been used for making the payment we will require his/her authority letter. Please note these requirements are mandatory from our bankers.

Fraudulent /Declined Transactions

Oksir.com reserves the right to recover the cost of goods / services, collection charges and lawyers" fees from persons using the Site fraudulently.Oksir.com reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Electronic Communications

When you visit the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

You Agree and Confirm

  • That in the event that a non-serviceable occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Oksir.com for additional charges shall be claimed from you.
  • That you will use the services provided by Oksir.com, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.
  • You will provide authentic and true information in all instances where such information is requested of you. Oksir.com reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Oksir.com has the right in its sole discretion to reject the registration and debar you from using the Services of Oksir.com and / or other affiliated websites without prior intimation whatsoever.
  • That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site
  • That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.

You may not use the Site for any of the following purposes

  1. Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
  2. Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
  3. Gaining unauthorized access to other computer systems.
  4. Interfering with any other person's use or enjoyment of the Site.
  5. Breaching any applicable laws;
  6. nterfering or disrupting networks or web sites connected to the Site.
  7. 7. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

Modification of Terms and conditions of Service

Oksir.commay at any time modify the User Agreement without any prior notification to you. Subsequent to any modification of the User Agreement, we will inform you of the modifications in the User Agreement via e-mail at the address provided by you while registering on Oksir.com. You can access the latest version of the User Agreement at any given time on Oksir.com . You should regularly review the User Agreement on Oksir.com . In the event the modified User Agreement is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified User Agreement.

Governing Law and Jurisdiction

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Mumbai shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by oksir.com India Ltd. and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Mumbai. The High Court of judicature at Mumbai alone shall have the jurisdiction and the Laws of India shall apply.

Copyright & Trademark

Oksir.comand its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of Oksir.com or any third party's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to Oksir.com. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Oksir.com . You may not modify, distribute or re-post anything on this website for any purpose.

The Oksir.com names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of oksir.com. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.

References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply Oksir.com endorsement, sponsorship or recommendation of the third party, information, product or service.

Oksir.com is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, you do so entirely at your own risk.

All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of Oksir.com or its suppliers and protected by Indian and international copyright laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed byOksir.com ,one of its affiliates or by third parties who have licensed their materials to Oksir.com and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Site is the exclusive property ofOksir.com and is also protected by Indian and international copyright laws.

Objectionable Material

You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law,Oksir.comand its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.

Indemnity

You agree to defend, indemnify and hold harmless Oksir.com, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability toOksir.comor any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

Termination

This User Agreement is effective unless and until terminated by either you or Oksir.com . You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site.Oksir.com may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to Oksir.com. Upon any termination of the User Agreement by either you or Oksir.com , you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. Oksir.com"s right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the User Agreement.

Limitation of Liability and Disclaimers

The Site is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of the Site.

The Site provides content from other Internet sites or resources and while Oksir.comtries to ensure that material included on the Site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case.Oksir.com will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Site.

This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this User Agreement.

To the fullest extent permitted under applicable law, Oksir.com or its suppliers shall not be liable for any indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Site, its services or this User Agreement.

Without prejudice to the generality of the section above, the total liability of Oksir.com to you for all liabilities arising out of this User Agreement is it in tort or contract is limited to the value of the product ordered by you.

Oksir.com, its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, correctness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted. Consequently,Oksir.comassumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site; and/or any interruption or errors in the operation of the Site.

Site Security

You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mail bombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. Oksir.com will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Oksir.com on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).

Entire Agreement

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and Oksir.comwith respect to the Oksir.comsites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Oksir.com with respect to the Oksir.com sites/services.Oksir.com's failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.

Customer Care working hours

Monday - Saturday 9.30 AM to 7.00 PM. Sunday holiday.

Contact Details:

WWW.OKSIR.COM
501, Safal Pride, Sion Trombay Road, Deonar, Chembur, Mumbai, Maharashtra, India -400088.
PH : +91 73 0404 0404.
E-Mail : care@oksir.com | biz@oksir.com

About oksir

OKSir is intended to be a platform that connects consumers with service professionals like event planners, cleaning services, chauffeurs, etc. and that acts as a marketplace for the purchase of such services.

Contact Us

IND: +91 73 0404 0404
HK:  +852 3168 8888
care@oksir.com
hkservices@oksir.com
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